User Verification E-mail Template

Ticket for: User Verification
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User Verification E-mail Template 1
teamnewit
Sep 12, 2024 03:11 PM 1 Answers
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Hi!

Why does User Verification E-mail template displays the USER ID instead of the username, when using the {user_name} parameter in the template.

See screenshots below:
Screenshot-17
Screenshot-18

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User Verification E-mail Template 4
Azizul Raju
Sep 14, 2024
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Hi,
The username parameter is working fine on my end.
Here is a screenshot for reference: https://imgur.com/sxKkPKf

Could you please let me know if you are using a custom form? If so, please try using the default registration form and check if the issue still persists.

User Verification E-mail Template 5
teamnewit
- Sep 23, 2024 12:22 PM
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Hey,
Users are using memberpress checkout form to register, there is a specific field called “Username” that they have to fill when signing up, but as i provided you with screenshot, only their ID shows up!

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