Pro plug in failing to install

Ticket for: Accordions
0
Pro plug in failing to install 1
Lucy Hogg
Dec 10, 2019 02:46 PM 1 Answers
Member Since Dec 2019
Subscribed Subscribe Not subscribe
Flag(0)

I have been using your accordions plug in for a couple of years and now see that I have to Pro to do nested accordions - so I have bought the Pro version but it fails to install with this error message: Destination folder already exists. /var/www/wp-content/plugins/accordions/
Plugin installation failed.

How do I install without losing all my current accordions content??

2 Subscribers
Pro plug in failing to install 1
Pro plug in failing to install 3
Submit Answer
Please login to submit answer.
1 Answers
Sort By:
Best Answer
0
Pro plug in failing to install 4
PickPlugins
Dec 10, 2019
Flag(0)

Welcome to our forum.

Simply remove or uninstall free or older versions of Accordions and reinstall premium version plugin you downloaded from our website. By uninstalling free or older versions your data won’t lost, so don’t worry.

Let me know the result

Regards

Sign in to Reply
Replying as Submit