Ticket for: User Verification
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Saurabh
I was testing your plugin,and unfortunately it is not at all working. Firstly, the domain blocking and username blocking does not work. I have tested with block domain "yahoo.com" and username "rose" and when I sign up registration was successful. I tried the email verification for user signup, it does not work gives error to contact admin. No OTP field is visible when enabled. Am I missing something ?
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Hi Saurabh,
I'm truly sorry for the late response, it's unacceptable and doesn't reflect our usual level of support. I sincerely apologize for any inconvenience it may have caused.
Now, regarding the registration issue, could you confirm if it's only happening when using the ProfilePress plugin? To isolate the problem, I recommend temporarily deactivating ProfilePress and testing the default registration again.
Just remember to enable the domain block and username block services from the selection box, as shown in this screenshot - https://ibb.co/FwMBcQJ
Result - https://ibb.co/cLhTnyR
After trying these steps, please let me know if the issue persists. If it does, we can dive deeper into troubleshooting with ProfilePress specifically.
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