Ticket for: Accordions
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Richard
Hi there, I updated my plugin and now the accordions do not work on safari but do on chrome and iphones.
Please can you tell me how to fix this, they were on this page: https://www.lostearthadventures.co.uk/dates-activities-days-out-peak-district/
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Hi Richard,
Guess what? On my end, The accordion is working fine in both Chrome and Safari.
Please check - https://i.ibb.co/vcdy8KK/Screenshot-2023-08-13-at-11-16-38-AM.png
I think you have a browser cache issue. Please clear the cache on your browser.
Anyway, I also see the accordion background color and arrow icon color is the same, and that's why the icons aren't visible.
Screenshot: https://i.ibb.co/9bCSwxJ/icon-missing.png
To resolve this, Under 'Style' => 'Accordion icon' choose a different color.
Screenshot: https://i.ibb.co/mqMBnFw/icon-color.png
Hi Azizul, we are going to have to use another plugin as this is really unreliable, we need something that never fails, can you recommend another accordian plugin please or explain why this has happened. It is not working on an Android phone either.
Hi Azizul, thank you for your help, it’s definitely not working at all on OS Montery 12.5.
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Hi, it’s really unfortunate. Could you please send a temporary login access to our support email? An expert will fix the issue for you.
Support email: support@pickplugins.comp