Dear Team Showcase Support,
I hope this message finds you well. I am writing to bring to your attention an issue we have encountered with the Team Showcase plugin after installing the latest update.
Since the update, the team view on our website is not displaying properly. We have noticed the following issues:
- The team member profiles are not aligning correctly.
- Images and text are overlapping, causing the layout to break.
- On mobile devices, the responsiveness seems to be affected, making it difficult to view the team section.
We rely heavily on this plugin to showcase our team members, and this disruption is affecting our site’s functionality and user experience. Could you please assist us in resolving these issues as soon as possible? If there are any specific troubleshooting steps or patches available, we would greatly appreciate your guidance.
For your reference, our website URL is https://rentvandubai.com/ and we are currently using [ WordPress Current version: 6.6.1 ] with the latest version of the Team Showcase plugin version 1.22.24 installed. but we have rollback to version 1.22.23.
Thank you for your prompt attention to this matter. We look forward to your support in resolving these issues.
Best regards,
ALI
Hi,
We've resolved the issue and released an update. Please update your plugin to version 1.22.25 to enjoy the fix. Let us know if you encounter any further problems.
Hi Ali,
Thank you for bringing this issue to our attention.
To ensure a smooth experience until we release a fix, please continue using the previous version of our Team plugin. Our development team is working diligently to resolve the issue, and we’ll release an updated version as soon as possible.
Hi Ali,
Thank you for bringing this issue to our attention.
To ensure a smooth experience until we release a fix, please continue using the previous version of our Team plugin. Our development team is working diligently to resolve the issue, and we’ll release an updated version as soon as possible.