I want to block domains but don’t working.

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I want to block domains but don't working. 1
Jackson Mesquita
Oct 13, 2024 10:17 AM 1 Answers
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How i block a e-mail: @xruma.store, for don't register in my site?

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I want to block domains but don't working. 1
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I want to block domains but don't working. 3
Azizul Raju
Oct 14, 2024
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Hi Jackson,
Please refer to the screenshot at https://imgur.com/psXGC1W
You need to enable the 'Generic mail block' option to 'yes'.
By adding a condition as shown in the first, users will not be able to register with the email.
Screenshot - https://imgur.com/6c5naHZ

Let us know if this helps!

I want to block domains but don't working. 4
Azizul Raju
- Oct 20, 2024 08:44 AM
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Hi, as you can see in the screenshot, it’s working perfectly on my end. Could you please try clearing your cache and then try again? If it still doesn’t work, I suggest sending temporary admin access to our support email, and an expert will fix the issue for you.
Support email: support@pickplugins.com

I want to block domains but don't working. 5
jacksonfmesquita
- Oct 19, 2024 05:36 AM
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Didn’t work, i put like your image.

I want to block domains but don't working. 4
Azizul Raju
- Oct 15, 2024 03:20 PM
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Sorry for my late response. Could you please try to add the email without the ‘@’ sign?
Here is a screenshot – https://imgur.com/OxphIvQ

Also, make sure that the ‘enable userName block’ option is set to ‘No’ and only the ‘Enable generic mail block’ is set to ‘Yes’.
I hope this will resolve your issue.

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