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Cheryl
I need to install your newest version of the Team plugin, since my current version has the error of showing incorrect position names on each slide.
I deactivated the current plugin, then tried to upload the new version and got an error message that the folder already exists. How do I upload this new version without losing the information already in my team?
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Welcome to our forum
you might missed the documentation here
https://pickplugins.com/documentation/team/how-to-upgrade-to-pro/
Let me know if you need more help.
Regards