Hello, I just installed this plugin and am having trouble with the emails sending to new users. I recieve the copy emails but none of the email templates are being sent out.
Welcome to our forum.
Can you please tell me which plugin are you talking about?
Regards
Not sure what's wrong on your side, i just tested it,
Please see the screenshot
https://imgur.com/a/T4gcUz8
https://imgur.com/a/MfqwUxR
You should see the username "nurhasan" on your user list.
Regards
https://thetoothbank.org/register/free
When you sign up, you should receive two emails.
1) Welcome/Pending approval – we will be approving users on the backend. This is NOT through the user verification plugin. This email is functioning properly.
2) Verify email – This is the one that is not sending. However, despite the registering user not receiving this email, it is still sent to the admin.
Yep, you are right! It is working actually — to some extent. Everything works properly when I sign up with my gmail, however, I receive no emails when I sign up through my school email. I looked through spam and every other folder I could think of. I tested it with classmates and still nothing. Our school's email service utilizes microsoft outlook. I'm not sure if there is a conflict with them but the emails are definitely not sending when one of these accounts is used to register.