Email Template Editor Not Loading – React Error (user_registered)

Ticket for: User Verification
0
Email Template Editor Not Loading – React Error (user_registered) 1
Sandra Argudo
Jul 23, 2025 02:35 PM 0 Answers
Member Since Jan 1970
Unsolved Solved Mark as Solved Mark as Unsolved
Subscribed Subscribe Not subscribe
Flag(0)

Hi team,

I'm having trouble customizing the email template in the User Verification plugin. When I click “Yes” to allow template customization, nothing happens — the section doesn't expand.

In the browser console I get this error:

Uncaught TypeError: Cannot read properties of undefined (reading ‘user_registered’)

Also:

Minified React error #130 – pointing to EmailTemplates.js:207

 

✅ Additional context:
- I'm using WordPress 6.8.2 (latest).
- Plugin works fine on another website (same theme, same plugin set).
- Tried disabling cache, switching languages, using incognito mode — same issue.
- Theme: Divi (but issue also appears with default theme).
- Problem persists regardless of user roles or if users are registered.

Please advise how I can fix this or if there's a workaround to customize the email template directly.

Thanks!

 

0 Subscribers
Submit Answer
Please login to submit answer.
0 Answers
Sort By: