The accordions on our web page (see here) are stuck in "open" when the webpage is loaded and cannot be closed upon the action of clicking. Not sure how to begin troubleshooting for a solution, as I do not have experience with this wordpress product. Any assistance you can offer is very much appreciated!
Hi,
Welcome to PickPlugins.
It seems that there are some errors on your site(screenshot: https://imgur.com/57o2EuU), and some of them may not be caused by our plugin. You can check for errors by opening your browser's developer tools console section. To learn how to open the browser console, please read - https://balsamiq.com/support/faqs/browserconsole/#google-chrome
First, deactivate our Accordion plugin and check if there are any errors in the console. Please fix those errors first, and then activate our Accordion plugin.
After completing the first step, if the issue still exists, please temporarily deactivate all other plugins except our plugin and check if it resolves the issue. If it's a third-party plugin conflict issue, please let us know.
Also, try disabling the cache and check again.