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Ticket for: Accordions

Kian

Jan 12, 2026 11:14 PM 0 Answers

Member Since Jan 1970

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Hi Support,

Our team is having trouble with the accordion plugin in our website. We are on Version 2.3.21 and the issue was noticed around December 15th 2025.

Editor Issue: It only loads in HTML mode; the simplified visual editor is missing. The Accordion Body text is now appearing with HTML tags where before it had a simple HTML edit mode.
Deletion Issue: some users are unable to delete existing accordions (the action is unresponsive).

Any guidance or resolution would be greatly appreciated.

Thank you.

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