Olark is a powerful live chat solution designed to enhance customer support and engagement on websites. This WordPress plugin allows businesses to connect with their website visitors in real-time, providing immediate assistance and fostering stronger relationships with customers. Olark offers a user-friendly interface, making it easy to set up and manage live chat conversations. It also supports automated messaging, enabling businesses to greet customers even when agents are unavailable. The plugin integrates seamlessly with WordPress, providing a smooth experience for both the website owner and the visitors.
Beyond just live chat, Olark also offers comprehensive analytics and reporting tools that help businesses track performance, customer satisfaction, and support trends. The ability to customize chat widgets, set up triggers, and integrate with other tools like CRM systems and email marketing platforms make Olark a versatile choice for businesses seeking to streamline customer support and improve overall engagement. It is an excellent choice for companies looking to deliver fast, personalized customer support and keep track of all interactions efficiently.
Features
- Real-time live chat support.
- Customizable chat widget to match website design.
- Automated messaging and trigger-based chat initiation.
- Customer insights and detailed analytics.
- Chat history storage for future reference.
- Integration with popular tools like Zendesk, Salesforce, and more.
- Team collaboration with shared inboxes and internal notes.
- Mobile apps for iOS and Android for on-the-go support.
- Offline messaging and email follow-ups.
Highlighted Features
- Real-time live chat with customer insights and analytics.
- Automated messaging for prompt customer engagement.
- Seamless integration with CRM and marketing tools.
Pricing Page URL
For pricing details, visit:
Olark Pricing
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