Intercom is a leading customer service platform that integrates AI-driven solutions to enhance customer support experiences. Their offerings include the Fin AI Agent, which delivers human-quality service by handling frontline support inquiries, and the Fin AI Copilot, an AI assistant designed to boost agent efficiency. Intercom’s platform is trusted by numerous support leaders for its comprehensive tools and insights.

Features:

Fin AI Agent: Provides instant, accurate answers to customers 24/7, handling frontline support with human-quality service.
Fin AI Copilot: Assists support agents by offering instant, AI-powered expertise, enhancing productivity.
Omnichannel Support: Engages customers across various platforms, ensuring consistent and exceptional experiences.
Help Center: Empowers customers to find accurate answers through self-service options.
AI Insights & Reporting: Offers comprehensive analytics and insights to optimize support operations.
Workflows: Automates processes at scale with a visual builder, streamlining operations.
Apps & Integrations: Provides access to over 450 applications to meet diverse support needs.

Offers:

Essential Plan: Access to core Intercom features suitable for small teams.
Advanced Plan: Includes additional functionalities and a set number of Lite seats for cross-functional collaboration.
Expert Plan: Comprehensive access to all features, designed for larger teams with complex needs.

Additional Information:

Blogs: Yes, Intercom maintains a blog offering insights and updates.
Careers Page: Yes, Intercom has a careers page.
Press Page: Yes, Intercom has a press page.
Book A Demo Page: Yes, Intercom offers a demo booking page.

Pricing:

Pay As You Go: Not specified.
Lifetime Price: Not specified.
Free Plan: Intercom offers a free trial for new users.
Monthly Price: Yes, Intercom offers monthly subscription options.
Yearly Price: Yes, Intercom offers annual billing with discounted rates.
Enterprise Price: Custom pricing is available for enterprise solutions.
Starting Price Value: Not specified.
Min Price/Year: Not specified.
Max Price/Year: Not specified.
Money-Back Guarantee: Not specified.

About Us:

Company Size: Not specified.
CEO Name: Eoghan McCabe.
Director Name: Not specified.
Company Founded Year: Not specified.
Affiliate Program: Not specified.

Support:

24/7 Customer Support: Not specified.
Live Chat: Not specified.
Support Ticket System: Not specified.
Email Support: Not specified.
Phone Support: Not specified.
AI Agent Support: Yes, Intercom offers AI agent support through Fin AI Agent.
Reviews URL: Not specified.
Google Reviews URL: Not specified.
Trustpilot URL: Not specified.

Contacts:

Email: Not specified.
Phone: Not specified.
WhatsApp: Not specified.
Office Days: Not specified.
Office Hours: Not specified.

Social Media:

Facebook Page URL: Not specified.
LinkedIn Profile Page URL: Not specified.
Twitter URL: Not specified.