Creatio is an American company headquartered in Boston, Massachusetts, specializing in a no-code platform designed to automate workflows and customer relationship management (CRM). Founded in 2014, Creatio has grown to employ over 700 professionals across six offices, with a presence in 25 countries. The company has established long-term relationships with prominent organizations such as AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, and BNP Paribas Group.
In June 2024, Creatio secured $200 million in funding, elevating its valuation to $1.2 billion. This investment round was led by Sapphire Ventures, with participation from StepStone Group and existing investors Volition Capital and Horizon Capital. The company plans to utilize the new funding to further accelerate its product development, particularly in generative artificial intelligence (AI) to enhance automation in marketing and sales-related tasks.
Features
Creatio offers a comprehensive suite of features designed to streamline business processes:
- Unified CRM Experience: Boost productivity and collaboration with a unified UI/UX, shared database, and multi-team, multi-workspace data processing workflows across all Creatio CRM modules.
- 360-Degree Customer View: Deliver personalized customer experiences with full visibility into the customer’s profile, history of interactions, and AI/ML-generated insights based on customer-specific internal and external data.
- Unlimited No-Code Customization: Create unique business applications on top of Creatio CRM and customize its core modules with a rich set of no-code tools for UI/UX development, workflow automation, data modeling, integrations, and more.
- End-to-End Workflow Automation: Design and automate CRM, operational, and vertical-specific workflows of any complexity and across multiple business functions, use cases, and channels.
- AI-Native Capabilities: Integrate AI to enhance decision-making processes, predictive analytics, and personalized customer interactions.
- Omnichannel Engagement: Engage with customers across various channels, including email, social media, and web, ensuring a seamless experience.
- Advanced Analytics and Reporting: Utilize built-in analytics tools to gain insights into customer behavior, sales performance, and marketing effectiveness.
- Mobile Accessibility: Access CRM functionalities on-the-go with mobile applications for iOS and Android devices.
- Integration Capabilities: Easily integrate with various third-party applications and services to extend functionality.
- Security and Compliance: Ensure data security and compliance with industry standards and regulations.
Offers
Creatio provides several offers to cater to diverse business needs:
- Free Trial: Experience Creatio CRM with a free trial to explore its features and capabilities.
- Subscription Plans: Choose from various subscription plans tailored to different business sizes and requirements.
- Enterprise Solutions: Customized solutions for large enterprises with advanced needs and dedicated support.
Additional Information
- Blogs: Yes, Creatio maintains a blog offering insights into CRM trends, product updates, and industry news.
- Careers Page: Yes, Creatio has a careers page listing current job openings and career opportunities.
- Press Page: Yes, Creatio has a press page featuring news releases and media coverage.
- Book a Demo Page: Yes, Creatio offers a “Book a Demo” page for potential customers to schedule product demonstrations.
Pricing
- Pay-As-You-Go: Creatio offers subscription-based pricing models, details of which can be found on their pricing page.
- Lifetime Price: Information on lifetime pricing is not specified; it’s advisable to contact Creatio directly for such inquiries.
- Free Plan: A free trial is available, but a free plan may not be offered.
- Monthly Price: Pricing details are available upon request or through the website.
- Yearly Price: Annual subscription options are available; specific pricing can be obtained by contacting Creatio.
- Enterprise Price: Enterprise pricing is customized based on specific requirements; direct consultation is recommended.
- Starting Price Value: Starting prices are available upon request.
- Min Price/Year: Minimum pricing details can be obtained by contacting Creatio directly.
- Max Price/Year: Maximum pricing varies based on customization and enterprise needs; consultation is recommended.
- Money-Back Guarantee: Information on a money-back guarantee is not specified; it’s advisable to contact Creatio for details.
Packages and Features
- Cloud Hosting: Yes, Creatio offers cloud hosting solutions.
- WordPress Hosting: Information on WordPress hosting is not specified; it’s advisable to contact Creatio for details.
- VPS Hosting: Information on VPS hosting is not specified; it’s advisable to contact Creatio for details.
- Dedicated Hosting: Information on dedicated hosting is not specified; it’s advisable to contact Creatio for details.
- Email/Webmail Hosting: Information on email/webmail hosting is not specified; it’s advisable to contact Creatio for details.
- Website Builder: Information on a website builder is not specified; it’s advisable to contact Creatio for details.
- **Free