BigCommerce is a leading open SaaS and composable e-commerce platform that empowers brands and retailers of all sizes to build, innovate, and grow their businesses online. Founded in 2009 by Eddie Machaalani and Mitchell Harper, the company has expanded its global presence, including a significant office in Austin, Texas. BigCommerce offers a comprehensive suite of tools designed to simplify the complexities of online retail, providing users with enterprise-grade functionality, customization, and performance with ease of use.
The platform caters to a diverse range of businesses, from startups to large enterprises, offering scalable solutions that adapt to various business needs. BigCommerce’s commitment to innovation and customer success has solidified its position as a trusted partner for e-commerce ventures worldwide.
Features:
- Website Builder: Drag-and-drop interface for easy website creation.
- Mobile Optimization: Responsive themes for seamless mobile shopping experiences.
- Payment Processing: Integration with multiple payment gateways.
- SEO Tools: Built-in features to enhance search engine visibility.
- Analytics and Reporting: Comprehensive tools for tracking sales and customer behavior.
- Multi-Channel Selling: Integration with marketplaces like Amazon and eBay.
- Security: SSL certificates and PCI DSS compliance for secure transactions.
- App Marketplace: Access to a wide range of third-party applications.
- Customer Support: 24/7 assistance through various channels.
- Inventory Management: Tools for efficient stock control and order management.
- Shipping Integration: Partnerships with major carriers for streamlined logistics.
- Tax Calculation: Automated tax rates based on location.
- Discount and Coupon Management: Features to create and manage promotions.
- Multi-Language and Multi-Currency Support: Catering to a global customer base.
- Customizable Checkout: Options to tailor the checkout process to business needs.
- B2B Features: Tools designed for wholesale and B2B transactions.
- Product Variants: Support for multiple product options and configurations.
- Customer Groups: Ability to segment customers for targeted marketing.
- Abandoned Cart Saver: Tools to recover potentially lost sales.
- Social Media Integration: Easy sharing and selling through social platforms.
- Email Marketing Integration: Sync with email marketing tools for campaigns.
- Affiliate Program: Opportunities for partners to earn commissions.
Offers:
- Free Trial: 15-day trial to explore platform features.
- Discounted Annual Plans: Savings for customers opting for yearly billing.
- Volume Discounts: Special pricing for large enterprises.
- Seasonal Promotions: Occasional discounts during holidays or special events.
- Referral Program: Incentives for referring new customers.
- Non-Profit Discounts: Special pricing for eligible non-profit organizations.
- Startup Packages: Tailored solutions for new businesses.
- Educational Discounts: Reduced rates for educational institutions.
- Government Pricing: Special rates for government entities.
- Early Bird Offers: Discounts for early adopters of new features.
- Bundle Deals: Package offers combining multiple services at a reduced rate.
Blogs: Yes, BigCommerce maintains a blog featuring industry insights, product updates, and e-commerce trends.
Careers Page: Yes, BigCommerce has a careers page listing current job openings and company culture information.
Press Page: Yes, BigCommerce provides a press page with company news, press releases, and media resources.
Book A Demo Page: Yes, BigCommerce offers a demo request page for potential customers to schedule a personalized demonstration.
Pricing:
- Pay As You Go: No, BigCommerce operates on a subscription-based model.
- Lifetime Price: No, BigCommerce does not offer lifetime pricing.
- Free Plan: No, BigCommerce does not offer a free plan.
- Monthly Price: Yes, plans start at $39 per month.
- Yearly Price: Yes, annual billing options are available with potential savings.
- Enterprise Price: Yes, custom pricing is available for enterprise solutions.
- Starting Price Value: $39 per month for the Standard plan.
- Min Price/Year: $468 per year for the Standard plan.
- Max Price/Year: Varies based on the Enterprise plan; pricing is customized.
- Money-Back Guarantee: Yes, BigCommerce offers a 15-day free trial.
Packages and Features:
- Cloud Hosting: Yes, BigCommerce provides cloud-based hosting.
- WordPress Hosting: No, BigCommerce is a standalone e-commerce platform and does not offer WordPress hosting.
- VPS Hosting: No, BigCommerce does not offer VPS hosting.
- **Dedicated